City reminds customers to pay their municipal bills during this festive season

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All customers are urged to continue paying their municipal rates and services accounts to ensure a smooth and uninterrupted festive mood.

The City of Joburg issued the following statement:

The City of Johannesburg would like to wish all its customers a happy and safe holiday this festive season.

“Our customers are an integral part of the business whose happiness and safety we value, and it is for this reason that we wish them well during the busy December holidays,” said Councillor Funzela Ngobeni, Member of the Mayoral Committee (MMC) for Finance.

All customers are urged to continue paying their municipal rates and services accounts to ensure a smooth and uninterrupted festive mood.

“The City’s credit control department will continue monitoring all accounts and defaulting customers will be facing the risk of being cut off which is an unpleasant experience during any person’s December holidays,” said MMC Ngobeni, encouraging residents to continue paying for their services as this is paramount to the City’s growth.

Should customers be away during the festive season, there are easy, quick and safe electronic facilities available that can be used to make their payments.

Payments can be made using any one of the following options:

Direct deposits to Standard Bank:

Payments can be made over the counter at any Standard Bank branch, county-wide.

Customers using this method must fill in the unique beneficiary number allocated to the City of Johannesburg: AA45 in the account number field. Always remember to use your nine-digit municipal account number in the depositor’s name or reference field. This will ensure that the deposit is allocated to the correct municipal account. Payments over the counter must be accompanied by the customer’s account.

Internet payments:

If you pay via internet banking, you must first delete the old CoJ beneficiary (Absa,

Account Number 4054398463), and then add a new beneficiary from the pre-loaded

beneficiary list with the title: City of Johannesburg Company Beneficiary. Remember to use your nine-digit municipal account number as your reference.

ATM, Telephone Banking and Other:

Customers who make payments made via stop order, telephone banking or the ATM must change banking details at their own banks. Debit Order customers need not make any changes.

3rd party payments:

Customers who pay via Easypay pay-points such as Pick ‘n Pay, Checkers and Woolworths are not impacted. They should, however, remember to take along their barcoded municipal account and take note that their payment may take up to five days to register on the City’s system.

The City wished residents a happy and safe festive season.

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